General Conditions of Sale

These conditions of sale are defined by Irrational Flames / Romain Gratiot , registered in the Paris Trade and Companies Register under SIRET number 84294953900022.

  1. DEFINITIONS:

These conditions of sale are concluded between:
– The seller: Irrational Flames / Romain Gratiot ,
– The buyer: any natural or legal person wishing to make a purchase via the website https://lalchimistedesign.com

  1. OBJECT:

These conditions of sale aim to define the contractual relations between Irrational Flames / Romain Gratiot , and the buyer and the conditions applicable to any purchase made through the website https://lalchimistedesign.com
The acquisition of a product through this site implies unreserved acceptance by the buyer of these conditions of sale, of which the buyer acknowledges having read prior to his order. Before any transaction, the buyer declares on the one hand that the purchase of products on the site https://lalchimistedesign.com is not directly related to his professional activity and is limited to strictly personal use and, on the other hand , have full legal capacity allowing it to commit to these general conditions of sale.
Irrational Flames / Romain Gratiot retains the possibility of modifying these conditions of sale at any time, in order to comply with any new regulations or in order to improve the use of its site. Therefore, the applicable conditions will be those in force on the date of the order by the buyer.

  1. PRODUCTS:

The products offered are those which appear on the site https://lalchimistedesign.com , while stocks last.
Irrational Flames / Romain Gratiot reserves the right to modify the product assortment at any time. Each product is presented on the website in the form of a description listing its main technical characteristics (use, dimensions, materials). The photographs are as faithful as possible but do not commit the seller in any way.
The sale of the products presented on the site https://lalchimistedesign.com is intended for all buyers residing in countries which fully authorize the entry into their territory of these products.
Single accessories are sold without lamp.

  1. PRICES:

The prices appearing on the product sheets in the internet catalog are prices in Euros ( ) all taxes included (TTC) taking into account the VAT applicable on the day of the order. Any change in the VAT rate may be reflected in the price of the products.
The seller reserves the right to modify its prices at any time, it being understood, however, that the price appearing in the catalog on the day of the order will be the only one applicable to the buyer.

  1. ORDER AND PAYMENT TERMS :

In order to place an order, the buyer must go through the following steps:
– Choice of the object or objects to purchase.
– By clicking on the “add to cart” button, the buyer accepts “the terms and conditions” written here.
– The buyer must choose the payment method they wish to use.
– The buyer must then provide all the information necessary for the delivery of his product. If the information is incorrect or incomplete, the seller cannot be held responsible for poor delivery of the product.
– After confirmation of payment, the seller will send the buyer by e-mail confirmation of their purchase and then, in the days that follow, the tracking number of their package.

  1. PRODUCTION TIME:

The products offered for sale can be manufactured on demand, the seller reserves a period of 10 working days for production before making delivery.

  1. PROPERTY RESERVATION :

Irrational Flames / Romain Gratiot retains full ownership of the products sold until full payment of the price, fees and taxes included.

  1. RETRACT:

Under article L121-20 of the Consumer Code, the buyer has a period of fourteen working days from delivery of their order to exercise their right of withdrawal and thus return the product to the seller for exchange or refund without penalty, except return costs. Please note: any product returned broken /damaged or incomplete will not be eligible for a refund .

  1. DELIVERY:

Deliveries are made to the address indicated on the order form which can only be in the agreed geographical area (Europe). Deliveries are made by La Poste via COLISSIMO delivery service with tracking and without signature for orders to France and European countries.
Delivery times are indicative ; if these exceed thirty days from the order, the sales contract may be terminated and the buyer reimbursed.
The seller will provide the buyer with the tracking number of their package by email in the days following their order.
The buyer is delivered to his home by his postman. If the buyer is absent, he will receive a delivery notice from his postman, which allows him to collect the products ordered from the nearest post office, during a period indicated by the postal services.

The risks associated with transport are the responsibility of the purchaser from the moment the items leave the seller's premises . The buyer is required to check, in the presence of the Post Office employee or the delivery person, the condition of the packaging of the goods and its contents upon delivery. In the event of damage during transport, any protest must be made to the carrier within three days of delivery.

  1. RESPONSIBILITY:

The seller, in the distance selling process, is only bound by an obligation of means. It cannot be held liable for damage resulting from the use of the Internet network such as loss of data, intrusion, viruses, interruption of service, or other unintentional problems.

  1. INTELLECTUAL PROPERTY:

All elements of the site https://lalchimistedesign.com are and remain the intellectual and exclusive property of Irrational Flames / Romain Gratiot . No one is authorized to reproduce, exploit, or use for any reason whatsoever, even partially, elements of the site whether in the form of a photo, object, logo, visual or text.

  1. PERSONAL DATA ( GDPR ):

Irrational Flames / Romain Gratiot undertakes to preserve the confidentiality of the information provided by the visitor when browsing this website.
Any information concerning him is subject to the provisions of Law No. 78-17 of January 6, 1978. As such, the Internet user has the right to access, modify and delete information concerning him. He can request it at any time by e-mail to the following address: contact@lalchimistedesign.com

To provide you with the best possible experience when using the Website, when shopping on the Website, when interacting with support services, when subscribing to newsletters and other marketing communications and during other interactions between you and Irrational Flames / Romain Gratiot , you may from time to time be required to provide personally identifiable information (“Personal Data”), which Irrational Flames / Romain Gratiot collects and processes.

Irrational Flames / Romain Gratiot undertakes to collect and process personal data exclusively in accordance with its rights and responsibilities, under the laws and regulations in force, including the General Data Protection Regulation adopted by the Union European (“GDPR”).

The fundamental principles set out by the GDPR are that Personal Data must be:

  1. processed lawfully, fairly, and transparently with regard to individuals;
  2. processed only for specific, explicit and legitimate purposes and not processed in a manner incompatible with these purposes;
  3. processed only in an adequate, relevant manner and within the limits of what is necessary for the purposes for which they are processed;
  4. accurate and, where necessary, kept up to date; all reasonable measures must be taken to ensure that Personal Data which is inaccurate, having regard to the purposes for which it is processed, is deleted or rectified as quickly as possible;
  5. processed only for the period necessary for the purposes for which the Personal Data is processed; And
  6. processed in such a way as to ensure the security of personal data, in particular protection against unauthorized or unlawful processing, and against loss, destruction or accidental damage, using appropriate technical or organizational measures.

This Privacy Policy sets out the Personal Data collection and processing practices of Irrational Flames / Romain Gratiot .

Please read the Privacy Policy before browsing the Website or providing Personal Data.

The Website contains links to sites or features operated by third parties, which are not subject to this Privacy Policy. Irrational Flames / Romain Gratiot does not endorse and is not responsible for the privacy practices or content of such sites or features operated by third parties.

Collection and processing of personal data.

Please note that you must provide Irrational Flames / Romain Gratiot certain personal data if you wish to purchase products directly from Irrational Flames / Romain Gratiot on the Website (see also the Conditions of Purchase, if you wish to receive our newsletters or marketing communications.

If you choose not to disclose personal data requested by Irrational Flames / Romain Gratiot for such purposes, it may be that Irrational Flames / Romain Gratiot cannot accept your purchase of products, your subscription to newsletters or marketing.

Irrational Flame / Romain Gratiot collects and processes personal data in accordance with this privacy policy.

  1. When purchasing products.
    The types of Personal Data that Irrational Flames / Romain Gratiot collects and processes when purchasing products are as follows with the desired purpose and their respective retention period:
    - Your name
    - Your delivery and billing address
    - Your mobile phone number
    - Your email address
    Legal basis and purpose: In order to fulfill the obligations of Irrational Flames / Romain Gratiot related to the purchase, such as processing orders, executing product deliveries, providing a product warranty, resolving disputes, collecting payments, handling complaints, withdrawals and reimbursements, and to comply with legal obligations (such as record keeping). During the period required for Irrational Flames / Romain Gratiot can fulfill its obligations, in particular its obligations regarding the granting of guarantees.

    When accepting a subscription to newsletters and marketing communications.
    The types of Personal Data that Irrational Flames / Romain Gratiot collects when subscribing to newsletters and marketing communications are the following:
    - Your name
    - Your date of birth
    - Your country of residence and postal code
    - Your email address
    - IP adress
    - Phone numbers
    Legal basis and purpose: After receiving your consent, Irrational Flames / Romain Gratiot reserves the right to process Personal Data for the following purposes: sending product information, special offers, organizing competitions, carrying out market research, measuring interest and improving the website, products and services of Irrational Flames / Romain Gratiot by email. Until consent is withdrawn. Please note however that for administrative purposes this may take up to thirty days.

Third parties and transfer of personal data.

Unless otherwise stated in this privacy policy, Irrational Flames / Romain Gratiot will not intentionally disclose your Personal Data to third parties without your consent. Irrational Flames / Romain Gratiot may, however, disclose information to third parties in the circumstances mentioned below.

  1. Service providers Irrational Flames / Romain Gratiot.

Irrational Flames / Romain Gratiot works with third party service providers who provide website and application development, hosting, maintenance, and other related services, order processing, payment processing, delivery of products, email services, newsletters, marketing communications and other related services.

These third parties may have access to your personal data as part of the services they provide for Irrational Flames / Romain Gratiot . Irrational Flames / Romain Gratiot will, however, limit the personal data provided to these third parties to what is reasonably necessary for them to fulfill their obligations towards Irrational Flames / Romain Gratiot , and these third parties will always be subject to an obligation of confidentiality.

Cookies and analytical information.

Irrational Flames / Romain Gratiot uses automatically collected information, which is not personal data, through cookies and other technologies to personalize your experience on the website, to provide personalized advertising, information and content and to monitor and analyze your use of the website.

Google operates independently Irrational Flames / Romain Gratiot and applies its own confidentiality policy; please view it on google.com. You can, from certain browsers, refuse the collection of browsing information by Google Analytics using the Google opt-out option.

This site, in particular, may use cookies and tracking technology depending on the functionality offered. Cookies and tracking technology are useful for collecting information about your use of our websites, information about your computer such as IP address and browser type, demographic data, and information to determine whether you arrived at our Site via a link from a third party site, in which case the cookie may provide information relating to the URL and the associated site.

However, if you have previously provided information that personally identifies you, cookies may be associated with that information. If you are a registered user, this may include your name and email address for verification purposes. Aggregated cookie and tracking information may be shared with third parties.

You can configure your web browser not to accept cookies. However, if you do not accept cookies, you will not be able to use all of the services offered, register on pages, post comments or make purchases. In addition, you will not be able to help us improve our site, our products, our offers and our marketing strategy.

For more information on how to prevent cookies from being stored on your computer, see for example www.aboutcookies.org . You can also access the help menu of your web browser.

The cookies used on this site are as follows:
– Session cookies, which are deleted when the browser is closed
– Original cookies, which are set by the web server of the visited page and share the same domain
– Third party cookies, which are stored on a domain other than that of the visited page This can happen when the web page references a file, for example a JavaScript file, which is located outside its domain.

Session cookies are used to track and store items in the shopping cart to ensure that a user is recognized when moving from one page to another within the site, and to verify that all The information entered is saved. They are only used for these purposes and are only accessible through this site.

Third-party cookies Web analytics software uses cookies to determine whether a user has visited a site before, know the names of unique visitors and how often they access it.

This gives us the ability to know which sections of the site are the most popular, and to better optimize our content based on user interests.

To enable users to share content with their contacts via social networks such as Facebook, Instagram and Twitter, we integrate components provided by these third parties or build our own components using their APIs. These third-party companies have their own privacy policies (Facebook User Privacy Policy), as well as publisher policies, which we follow (Facebook Developer Policy).

  1. LITIGATION:

These distance selling conditions are subject to French law. For all disputes or disputes, the competent court will be referred.